Shining the spotlight on hidden working practices: eight tips for companies developing grievance mechanisms

Anna Triponel | 2 March 2020 How can a company know what it doesn’t know? Those of you interested in psychology will have heard of the torch metaphor to illustrate the difference between the conscious and the unconscious. A torch shining into a dark room lights up some objects – we become conscious that these … Continue reading Shining the spotlight on hidden working practices: eight tips for companies developing grievance mechanisms

The Second Phase of Hermes Parcelnet’s Social Compliance Model

1 February 2020 In September 2016, Hermes Parcelnet adopted its Code of Conduct (the Code). The Code formed the cornerstone of the company’s Social Compliance Model which was comprised of a number of features. These included a governance structure to underpin the embedding of the Code, revisions to business processes as well as a grievance … Continue reading The Second Phase of Hermes Parcelnet’s Social Compliance Model